When you register or use 1xbe's services, you share certain information with us. This page explains clearly how that information is stored, who can access it, and what rights you have.
Our commitment to privacy shows in our actions, not just our words.
All your transactions and personal information on 1xbe are protected with 256-bit SSL encryption. No one can intercept or alter this data in transit.
1xbe never sells your personal data. Sharing information with advertisers, data brokers, or for any commercial purpose is strictly against our policy.
All data is stored on secure servers. Regular security audits are conducted, and if a data breach is suspected, you will be notified within 72 hours.
1xbe only collects information that is genuinely needed to provide its services. Gathering unnecessary or excessive data is not part of our policy.
If any information in your account is incorrect, you have the right to have it corrected. Contact support and your details will be updated subject to verification.
When an account is closed, all data beyond what is legally required will be deleted within the designated timeframe. To exercise this right, contact our support team.
When you use the 1xbe website and mobile app, certain information is shared with us. This Privacy Policy explains what data is collected, why, how, and for how long it is retained. If you do not agree with this policy, please refrain from using 1xbe or reach out to our support team with your questions.
1xbe collects two types of data — information you provide directly, and data generated automatically while you use the platform.
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Name, Date of Birth, NID | KYC Verification |
| Contact details | Phone Number, Email | Account Management |
| Financial Information | BKash/Nagad number, transactions | Payment Processing |
| Device Information | IP, Browser, OS | Security & Fraud Prevention |
| Usage Data | Betting history, game logs | Service Improvement |
| Cookie Information | Session Token, Preferences | Personalized Experience |
Please Note: 1xbe never stores your full bank card number or PIN. Payment details are held in encrypted form and processed through a payment gateway.
1xbe uses your data only for specific purposes. Each purpose is explained below.
To stop receiving promotional emails or SMS, turn off marketing communications from the "Notifications" section in your account settings. This will not affect essential account-related messages.
1xbe protects your data through multiple layers of security. Both technical safeguards and organizational policies are in place.
In the event of a data breach or security incident, 1xbe will notify affected members by email within 72 hours and guide them through the necessary steps to protect their accounts.
Keep in mind — no system on the internet is 100% secure. That's why your end matters too: use a strong password, keep 2FA enabled, and never share your password with anyone.
The 1xbe website and app use cookies and similar technologies. Cookies are small text files stored in your browser. They are not harmful — they help keep your experience running smoothly.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause issues with logging in or processing payments.
1xbe does not use tracking cookies from external advertising networks. Your browsing data is never shared with other websites.
1xbe does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal obligations.
As a 1xbe member, you have important rights over your personal data. Contact support to exercise any of them.
You can submit a request to find out what information 1xbe holds about you.
You can correct any inaccurate or outdated information. Updates will be made once verified.
You may request deletion of any data held beyond legal retention requirements.
You can request that your data be restricted from use for specific purposes.
You can request a copy of your data to be sent to you.
You can opt out of promotional messages at any time.
To exercise any of your rights support@1xbe.mevia email or live chat. We typically respond within 7 business days.
1xbe may update this Privacy Policy at any time. For significant changes, you will be notified via your registered email or through a notice on the platform. Continued use of the service after any changes means you accept the updated policy.
For any privacy-related questions, concerns, or requests, please contact us directly support@1xbe.meWrite to us. Our data protection team will look into the matter promptly.
In brief: We only collect what's necessary, keep it secure, never sell it, and respect your rights. That's the core of 1xbe's privacy commitment.
Contact our support team for any data-related requests or questions.
Questions our members ask most often.
1xbe is built primarily for Bangladeshi users, so the interface defaults to Bangla. That said, many members prefer to use the site in English — and that option is available too.
To change the language, look for the "Language" option at the top of the site or in your account settings. From there you can switch between Bengali and English. As soon as you make the change, the entire interface will display in your chosen language — and that preference will be remembered on your next visit as well.
The same options are available on the mobile app — you can easily find the language setting in the settings menu. Live chat support is available in Bengali at all times, and English support is also an option.
1xbe regularly hosts leaderboard challenges and tournaments. Participants compete on a specific game or group of games over a set period, earning rankings based on points or net winnings.
Each tournament has its own rules — including which games count, the minimum bet size required, how points are calculated, and how prizes are distributed. These details are clearly listed on the event's promotion page or in the lobby section.
Rules that apply to nearly all events typically include: bets must be placed within the specified time window, a minimum bet amount is required for a wager to count toward the rankings, bets placed with bonus balance may not count toward the leaderboard, and prizes are generally credited to your account within 24–48 hours after the event ends. Check 1xbe's promotions or events section to see the list of active tournaments.