What is responsible gaming and why does it matter?
Every member who comes to 1xbe is here for the fun — whether it's the thrill of a cricket match, the excitement of slots, or spending time with friends at Live Casino. Responsible gaming means keeping that experience enjoyable — so it never turns into stress, anxiety, or financial trouble.
On an online betting platform, keeping things responsible is a shared commitment — between the platform and the player. 1xbe does its part: providing tools, sharing information, and offering support when needed. And on your end, staying aware is the most important step you can take.
How to Tell When Gaming Is Becoming a Problem
Most people struggling with gaming problems don't realize how far things have gone. Because the changes happen gradually, they're easy to miss. That's why it's worth keeping the signs below in mind — if one or more of them sound familiar, pause and ask yourself honestly.
Chasing losses with more betting
Notice whether you're placing bigger bets after a loss, thinking "I'll win it back this time."
Spending beyond your budget
When you tally things up at the end of the month, you've spent more on betting than you expected.
Sleep or work is being disrupted
You're staying up at night to bet, or struggling to focus at work.
Hiding Activity from Family
You're starting to hide your betting activity from family or people close to you.
Feeling restless when you're not playing
Feeling uneasy or restless after even a short break from betting.
Betting with borrowed money
You're thinking about taking out loans or borrowing money to keep betting after your own funds run out.
If you recognize any of the signs above, use 1xbe's responsible gaming tools or contact support right away. The sooner you spot it, the sooner you can act.
How to set a deposit limit?
Setting a deposit limit at 1xbe is straightforward. Just follow the steps below.
Log In to Your Account
Log in to 1xbe with your username and password.
Go to Profile Settings
Click your profile icon in the top right corner to open "Settings" or "Account Settings".
Go to the "Responsible Gaming" Section
Look for the "Responsible Gaming" tab in Settings.
Select the limit type and amount
Daily, weekly, or monthly — choose whichever suits you and enter the amount.
Confirm
Click "Save" or "Confirm" — the change takes effect immediately.
Lowering a limit takes effect immediately, but increasing a limit requires a 7-day waiting period. This is intentional — it's designed to prevent large deposits made on impulse.
What You Need to Know About Self-Exclusion
Self-exclusion is the most powerful tool in responsible gaming. When things feel like they're getting out of hand, this option lets you step away from the entire platform for a set period of time.
At 1xbe, you choose your own self-exclusion period — from a minimum of 6 months up to permanent. Once activated, logging in or placing bets will be impossible for the entire duration. Any attempt to open a new account during this period will also be detected and blocked.
If any promotional emails arrive while self-exclusion is active, those will be paused automatically as well. 1xbe will not send any marketing messages until your self-exclusion period has ended.
Minor Protection
1xbe is strictly for users aged 18 and above. If there are minors in your household, take the necessary steps to prevent them from accessing or creating an account on your device.
- Use a PIN or biometric lock on your device.
- Avoid saving your password in the browser.
- Always log out of the 1xbe app after each session.
- Be careful about handing your mobile to a minor.
- If you're suspicious, change your password immediately.
Keep in mind: If you suspect a minor is using a 1xbe account, immediately support@1xbe.me— let 1xbe know. 1xbe maintains a zero-tolerance policy on this.
Where can you get help with a gambling problem?
1xbe's support team is here to help with gaming concerns — no judgment, no questions asked. If you feel you need professional assistance, reach out to support and they'll point you in the right direction. Struggling with gaming doesn't make you weak — asking for help takes real courage.
Talk to your family or friends about it — support from people close to you is often the most effective. And if you feel you can't manage things on your own, reach out to 1xbe's support team as a first step.
1xbe believes responsible gaming is a partnership. We provide the tools and the information — and you make informed decisions. Together, we can keep gaming enjoyable.